Netflix emailed me apologizing for a shipping delay and said they’d credit my account 5%. I hadn’t noticed, but thanks Netflix. That’s awfully nice of you. I guess there were some problems with their site. We were college shopping on Monday, so were not looking at the site.
It seems others were, though. And lots of silly people got mad.
Tags: apology, netflix, service interruption

Entries (RSS)
They are giving me a credit too! (The day in question is one in which the entire website was down.) I just joined six weeks ago, and I have to say, I am completely impressed with them.