Dear Netflix and Microsoft,
Dear Netflix and Microsoft,
Glad I waited and didn’t go out and buy a Roku. This fall Netflix “watch instantly” material will be available through our Xbox 360. Glad my son bought one… I guess we’ll need to contribute to his Gold membership now. Or not. Shhhh, don’t suggest it to him.
Netflix just sent me an email:
Important News Regarding Netflix Profiles
We wanted to let you know we will be eliminating Profiles, the feature that allowed you to set up separate DVD Queues under one account, effective September 1, 2008.
Each additional Profile Queue will be unavailable after September 1, 2008. Before then, we recommend you consolidate any of your Profile Queues to your main account Queue or print them out.
While it may be disappointing to see Profiles go away, this change will help us continue to improve the Netflix website for all our customers.
If you have any questions, please go to http://www.netflix.com/Help?p_faqid=3962 or call us anytime at 1 (888) 638-3549. We apologize for any inconvenience.
– The Netflix Team
While this won’t bother me — I quit using profiles a long time ago because Dean and the kids would put the same movies on their queues as I had on mine and it got confusing — I imagine a lot of people are going to be upset. Especially since Netflix gives no reason except “To continue to improve the Netflix website for all our customers”. Some examples would have been in order.
Dang — these folks at Netflix are not as smart as I thought.
As computer savvy as some people think I am, I have not been able to hook up a computer to our flat-screen television to watch streaming Netflix movies yet. Not that I’ve really tried — we have enough to watch on our TVs as it is, and I recently bought a decent sized computer monitor and can watch Netflix movies on it while relaxing on the sofa in my attic office. This works well for me, however it would be cool to be able to watch Netflix movies instantly on a much bigger screen together with the whole family.
It was rumored that Netflix was going to provide a way to easily and instantly watch their content, and now you can — if you buy a special set-top box from a company called Roku. The catch? The box costs $100. ($109 – $120 with shipping).
That’s a little too steep for me right now, especially since I’d heard the technology costs would be more like $10 in the form of a special DVD that placed software on extant game systems. I didn’t expect to have to buy a new black box just for the Netflix content. We already have enough black boxes connected to our televisions.
So, the excitement I first felt when I saw the link at the bottom of the Netflix page stating: New – Watch Instantly on your TV was replaced with slight annoyance and disappointment because I’d been expecting something less intrusive and less expensive. Netflix does give us a glimpse into the future, however, but it doesn’t sound like it’s going to be cheaper:
“We are working to get TV manufacturers, Blu-ray player manufacturers, and game console manufacturers to make their devices ready for instant streaming…
The … Netflix ready device … is likely to be the lowest cost Netflix ready device for the foreseeable future.”
I’ll stick with the PC viewing for now because it works and it doesn’t cost me any more money. But I might still covet it a little. For the foreseeable future…
I logged onto Netflix today to watch a video while filing some papers at my desk. I was delighted to see a new feature: Add to Instant Queue.
I’d noticed several movies or television programs I thought I’d like to watch instantly, but never remembered them when I sat down to actually watch something on Netflix. This feature will be very handy.
Netflix is always coming up with good ideas to make life a little easier.
Now I’m wondering how easy it is going to be when we can instantly watch programs via my son’s XBox 360 — if that is really going to ever happen.
Netflix emailed me apologizing for a shipping delay and said they’d credit my account 5%. I hadn’t noticed, but thanks Netflix. That’s awfully nice of you. I guess there were some problems with their site. We were college shopping on Monday, so were not looking at the site.
It seems others were, though. And lots of silly people got mad.